Yes! The health and well-being of our clients and employees is one of our top priorities. We are committed to serving you in the safest way possible.
RUI provides emergency service for fire, water, mold, storm, vehicle impact and smoke damage. Our response time is under 1 hour. We will coordinate crews for your specific needs. Call us, we will solve your problem.
Yes! We work with most insurance companies to assess, document, and begin repairs on your claim. With over 30 years of experience in the restoration field, we are a preferred vendor for a wide range of insurance companies.
Yes! We are fully licensed and insured to meet your restoration needs.
We are a Better Business Bureau Accredited business and proudly carry their A+ rating.
Yes, RUI is an IICRC Certified Firm and our technicians hold many IICRC certifications up to Master Restorer.
RUI’s Disaster Recovery Team is available 24 hours a day, 7 days a week, 365 days a year. We will be on site within 1 hour of your call to start getting things secured and mitigated.
RUI will handle everything for you, from assisting you in filing your claim all the way to completion of restoration. We work alongside you and your insurance company to get your business and your life back to normal as quickly as we can.
Yes, you are responsible for your deductible.
We provide a 1 year guarantee of workmanship from date of completion and a no smoke odor guarantee for the life of the building.
Yes. The fire department usually orders the electricity to your business to be turned off. During the winter, your pipes can freeze and burst. You are responsible for any damage occurring as a result of not properly winterizing your building. RUI can to come to your business the same day as your call to winterize.
No. Most Insurance Policies state – ‘You must see that the following are done in the event of loss of or damage to Covered Property: Take all reasonable steps to protect the Covered Property from further damage by a Covered Cause of Loss.’ If there is water and smoke damage to your furniture and contents, you should act now to prevent further damage. The longer you wait, the water and smoke will only cause more damage and may be more difficult to clean. It’s up to you, act now.
No. In many cases, trying to clean or repair damage caused by soot and smoke often inflicts more damage. It is best to hire a certified restoration professional that can assess the damage and determine the best course of action to take in cleaning or repairing your damaged items.
Cleaning is an important step when attempting to eliminate microbial growth, however cleaning alone will not eliminate continued growth. To stop mold growth, the moisture source that promotes the growth must be corrected. Then a detailed cleaning and elimination of microscopic organisms must be performed. Microbial growth should always be assessed and eliminated by an IICRC Restoration Professional.
Call 816-REPAIRS and do not enter the affected area until we can isolate potential electrical, fall, slip, and trip hazards.
Yes, upgrading items after a fire/water damage is possible but in most cases, you will have to pay out of pocket for those upgrades. The insurance company will only cover the costs to bring your home back to a pre-loss condition.